Terms & Conditions
Last updated: [22/06/2026]
Introduction
Welcome to Prime Professional Europe.
These Terms & Conditions govern the use of our website, primeprofessional.eu, and the content, information, materials, forms, product pages and services made available through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use this website.
Who We Are
This website is operated by Prime Professional / Prime Pro Extreme Unipessoal.
Prime Professional is a professional haircare brand platform created to present our product portfolio, professional lines, Academy initiatives, distribution opportunities and business contact channels in Europe.
For any questions regarding this website, product information, distribution, Academy or business enquiries, please contact us through the contact form or official contact details available on the website.
Purpose of the Website
This website is intended to provide information about Prime Professional, our professional haircare products, brand positioning, Academy, business opportunities and official contact channels.
The website currently works as a catalogue and communication platform. It does not currently process direct online purchases, payments or checkout transactions.
Product pages, images, descriptions and materials are provided for informational, educational and commercial presentation purposes only.
Product Information
We aim to keep product information, descriptions, images and details accurate and up to date. However, product availability, packaging, formulation, technical information and commercial conditions may vary by market and may change without prior notice.
The information available on this website should not replace professional judgement, technical training or the instructions provided on product labels and official materials.
Professional products should be used according to their intended purpose, instructions and applicable safety recommendations.
Product Availability and Distribution
Prime Professional products may be available through official distributors, professional channels or authorized partners, depending on the country or region.
Availability may vary by market.
If you are interested in purchasing, distributing or working with Prime Professional products, please contact our team or your local official distributor when available.
Any distribution, resale, partnership or commercial relationship is subject to separate review, approval and written agreement.
No Direct Online Sales
At this stage, this website does not operate as a direct e-commerce platform.
Prices, checkout, online payment, shipping conditions and consumer purchase contracts are not currently processed through this website.
If direct online sales are enabled in the future, these Terms & Conditions may be updated to include specific information about prices, payment methods, delivery, returns, cancellations and consumer rights.
Professional and Academy Content
Prime Professional may provide information related to professional education, product knowledge, training, protocols, Academy activities and salon support.
This content is provided for educational and informational purposes and may not be reproduced, modified, redistributed or used commercially without prior authorization from Prime Professional.
Participation in Academy activities, training sessions, demonstrations or professional events may be subject to separate conditions, registration, availability and approval.
Business and Partnership Requests
Visitors may contact Prime Professional regarding distribution, Academy, salon partnerships, product information or other business opportunities.
Submitting a request through the website does not guarantee approval, partnership, distribution rights, commercial exclusivity or product availability.
Prime Professional reserves the right to review each request individually and respond according to business priorities, market strategy and internal criteria.
Website Use
You agree to use this website only for lawful purposes and in a way that does not damage, overload, interfere with or compromise the website, its security or its functionality.
You must not:
- Attempt unauthorized access to the website, server or systems;
- Use the website to send spam, harmful code or malicious content;
- Copy, scrape, extract or reproduce website content without authorization;
- Misuse forms, contact channels or business request tools;
- Use Prime Professional content in a misleading, unauthorized or damaging way.
Intellectual Property
All content on this website, including text, images, logos, graphics, videos, layouts, product materials, brand elements and visual identity, belongs to Prime Professional or is used with permission.
You may not copy, reproduce, distribute, modify, publish, display, sell or exploit any website content without prior written authorization.
The Prime Professional name, logos, product names, visual identity and brand assets must not be used in a way that may cause confusion, misrepresentation or unauthorized association with the brand.
Third-Party Links and Embedded Content
This website may include links or embedded content from third-party platforms, such as videos, maps, social media pages, quiz tools, WhatsApp, external forms or partner websites.
Third-party websites and platforms are governed by their own terms, privacy policies and practices. Prime Professional is not responsible for the content, availability, security or practices of external websites.
Visitors should review the terms and privacy policies of any third-party platform before using it or sharing personal information.
Website Accuracy and Availability
We aim to keep the website accessible, accurate and updated. However, we do not guarantee that the website will always be available, uninterrupted, error-free or fully updated at all times.
Prime Professional may update, suspend, modify or remove content, pages, links, features or materials at any time without prior notice.
Limitation of Liability
To the fullest extent permitted by applicable law, Prime Professional is not responsible for any direct, indirect, incidental or consequential loss resulting from the use of this website, reliance on website information, temporary unavailability, technical issues, third-party links or external platforms.
Nothing in these Terms & Conditions excludes or limits liability where it cannot be excluded under applicable law.
Privacy and Cookies
The collection and processing of personal data through this website are explained in our Privacy Policy.
The use of cookies and similar technologies may be explained in a separate Cookie Policy or cookie notice, when applicable.
By using this website, you should also review our Privacy Policy and Cookie Policy.
Changes to These Terms
Prime Professional may update these Terms & Conditions from time to time to reflect changes in the website, business model, services, legal requirements or internal policies.
The updated version will be published on this page with a revised “Last updated” date.
Continued use of the website after changes are published means that you accept the updated Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the applicable laws of Portugal, unless otherwise required by mandatory consumer protection or data protection laws.
Any disputes related to the use of this website shall be handled by the competent courts or authorities according to applicable law.
Contact
For questions about these Terms & Conditions, website content, product information, Academy, distribution or business enquiries, please contact Prime Professional through the official contact details or contact form available on this website.